Resolve unable to connect to WiFi

Home > Search
  by

Try connecting to different Wireless Networks, to determine if the issue is with every wireless network, or only a single wireless network.

 

If using a laptop, ensure WiFi is enabled

  1. Select the Windows Start icon > Control Panel.
  2. Select Network and Sharing Center.
  3. Select Change adapter settings.
  4. Right-click on Wireless Network Connection and select Connect / Disconnect.
  5. Select P-Int.

If using a laptop, diagnose the problem

  1. Right-click on Wireless Network Connection and select Diagnose.

 


If using a laptop, remove credentials from the vault

  1. Select the Windows Start icon > Control Panel.
  2. Select Credential Manager.
  3. Remove every credential listed.
  4. Restart the laptop.

 


If using a laptop, update the driver

  1. Select the Windows Start icon, type devmgmt.msc in search, and select Device Manager.
  2. In Device Manager, expand Network adapters and make note of the brand and model of the wireless network adapter.
  3. Download and install the driver for the wireless network adapter.

 

If the issue persists, reimage the PC.

 



Add a Comment




We will never share your name or email with anyone. Enter your email if you would like to be notified when we respond to your comment.




Please enter in the box below so that we can be sure you are a human.




Comments