FreeKB - Outlook Resolve "The file example.ost is in use and cannot be accessed"
Outlook - Resolve "The file example.ost is in use and cannot be accessed"

 

Disable Cached Exchange Mode

  1. Close Outlook.
  2. Select the Windows Start icon > Control Panel.
  3. Select Mail.
  4. Select Email Accounts.
  5. Select the Email tab.
  6. Highlight the email address giving you the warning (email.ost), then select Change.
  7. Either tick or remove the tick from Use Cached Exchanged Mode.
  8. Select Next.
  9. Select Finish.

 

End all Outlook related processes

  1. Right-click the task bar and select “Task Manager“, or press CTRL + ALT + Delete, then choose “Task Manager“.
  2. Select the “Processes” tab.
  3. Look for anything named “Communicator“, “Lync“, “ucmapi” or “Outlook“. If you find any items related to these, select it, then select the “End task” button.

 

Add a Comment




We will never share your name or email with anyone. Enter your email if you would like to be notified when we respond to your comment.




Please enter 72e29 in the box below so that we can be sure you are a human.




Comments

Web design by yours truely - me, myself, and I   |   jeremy.canfield@freekb.net   |