Resolve "Cannot expand the folder" in Outlook

Home > Search
  by

This error appears when attempting to expand a folder in Outlook.

 

This error appears when sharing a mailbox but Folder visible is not ticked.

  1. Right-click on the mailbox and select Properties.
  2. Select the Permissions tab.
  3. Highlight the person the mailbox is being shared with and tick Folder visible.



Add a Comment




We will never share your name or email with anyone. Enter your email if you would like to be notified when we respond to your comment.




Please enter in the box below so that we can be sure you are a human.




Comments