Windows Monitor (winmtr) is a tool that is similar to the trace route (tracert) command. Windows Monitor has some features that the trace route command does not have. As an example, Windows Monitor can display packet loss at a certain router.

Follow these steps to download Windows Monitor:

1. Download Windows Monitor from https://sourceforge.net/projects/winmtr/.
2. This will create a folder on your desktop named winmtr_bin_version. In this folder with be a file named WinMTR.exe. Launch WinMTR.exe to use Windows Monitor.

Here is an example of Windows Monitor with 100% packet loss, which implies the router after tdc4900-dc1-v30.pb.com is either down or has a firewall blocking traffic.