How to identify the cause of an error with an application using the Action Center Reliability Monitor

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The Action Center Reliability Monitor may have events that provide details regarding the cause of a problem with an application:

  1. Select the Windows Start icon Control Panel
  2. Ensure View by (located near the upper right-hand corner of the Control Panel) is set to Large Icons or Small Icons
  3. Select Action Center
  4. Under Maintenance to display more options
  5. Select View reliability history
  6. Look for events to try to identify the cause of the problem

In this example, the splwow64.exe application is not responding. splwow64.exe is the print spooler service.

 



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