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Active Directory - Resolve "the user name or password is incorrect" when attempting to sign into a Windows domain

Updated:   |  Active Directory articles

If error the user name or password is incorrect appears when attempting to sign into a Windows domain, on the Domain Controller, in Active Directory Users and Computer, in the Users folder, double-click on the user account being used, and ensure the correct username is being used. In the example, both  john.doe@software.eng.apl and apl\john.doe are valid logon names.

 

On the Domain Controller, in Active Directory Users and Computer, in the Users folder, double-click on the user account being used, and ensure the User is a member of the Domain Users group.

 

On the domain controller, ensure the status of the NETLOGON service is Running.




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