How to download and install IBM Support Assistant Team Server (command line)

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If you have not installed IBM Installation Manager, install IBM Installation Manager

There are multiple ways to install IBM Support Assistant:

  • GUI
  • Command Line - from IBM HTTP repository
  • Command Line - from local repository
  • Command Line - Response file

 


From IBM HTTP repository

When installing Support Assistant via the command line, IBM recommends installing Support Assistant from the IBM HTTP repository instead of from a local repository, as this ensures that the latest installation files are used during the install.

List the available packages. Your IBM username and password will be stored in a secure storage file, which is usually located at /var/ibm/InstallationManager/secure_storage. If you have not yet created the secure storage file, you can use the -prompt option to create the secure storage file. Or, you can manually create the secure storage file. The secure storage file will be protected by a master password. If you use the -prompt option, you will need to type in the master password. Or, you can created the master_password.txt file and store the master password in the master_password.txt.

~]# cd /opt/IBM/InstallationManager/eclipse/tools/
~]# ./imcl listAvailablePackages 
    -repositories http://www.ibm.com/software/repositorymanager/com.ibm.isa.offerings.v5
    -prompt or -masterPasswordFile /var/ibm/InstallationManager/master_password.txt
com.ibm.isa.teamserver_5.0.0.20131122_0624
com.ibm.isa.teamserver_5.0.0.20140521_1209
com.ibm.isa.teamserver_5.0.0.20141106_1133
. . .

 

Install Team Server. In this example, build 5.0.0 of Team Server will be installed.

~]# ./imcl install com.ibm.isa.teamserver_5.0.0.20131122_0624
  -repositories http://www.ibm.com/software/repositorymanager/com.ibm.isa.offerings.v5 
  -installationDirectory /opt/IBM/ISA
  -sharedResourcesDirectory /opt/IBM/IMShared
  -acceptLicense
  -showProgress
  -prompt or -masterPasswordFile /var/ibm/InstallationManager/master_password.txt

 

Tools can be installed along with the installation of Team Server, or after Team Server has been installed. In this example, the Port Checker tool is installed.

~]# ./imcl install com.ibm.isa.tools.portchecker_version
  -repositories http://www.ibm.com/software/repositorymanager/com.ibm.isa.offerings.v5 
  -installationDirectory /opt/IBM/ISA
  -sharedResourcesDirectory /opt/IBM/IMShared
  -acceptLicense
  -showProgress
  -prompt or -masterPasswordFile /var/ibm/InstallationManager/master_password.txt

 

Following are the list of tools can be installed.

Tool Repository Purpose
Classloader Analzyer com.ibm.isa.tools.classloader Analyze Java classes
FileNet Optical Storage and Retrieval Data Tool com.ibm.isa.tools.osar Display config and require components for connections between FileNet and optical devices
Garbage Collection and Memory Visualizer com.ibm.isa.tools.gcmv Analyze native_stderr.logs and display tuning recommendations
Health Center com.ibm.isa.tools.healthcenter Display status of Java app
Heap Analyzer com.ibm.isa.tools.heapanalzyer Spot memory leaks
Interactive Diagnostic Data Explorer com.ibm.isa.tools.idde Explorer and analyze Java dumps
Memory Analyzer com.ibm.isa.tools.memoryanalzyer Spot memory leaks
Pattern Modeling and Analysis Tool com.ibm.isa.tools.pmat.jws Parse native_stderr.logs and display pattern analysis and heap usage
Portal Log Analyzer com.ibm.isa.tools.portalloganalyzer Analyze IBM Portal ConfigTrace.log
Processor Time Analysis Tool for Linux com.ibm.isa.tools.ptat Analyze Linux performance logs
Profile Port Checker com.ibm.isa.tools.portchecker Spot port conflicts
Thread and Monitor Dump Analyzer Application com.ibm.isa.tools.tmda.jws Spot hung threads, resource conflicts, and deadlocks.
Thread and Monitor Dump Analyzer Report com.ibm.isa.tools.tmda Spot hung threads, resource conflicts, and deadlocks.
Trace and Request Analyaer for WebSphere Application Server com.ibm.isa.tools.tra Details information about components, such as an app server
Web Server Plug-In Analyzer for WebSphere Application Server com.ibm.isa.tools.wspa.jws Spot configuration problems with web server
WebSphere Application Server Configuration Visuzalier com.ibm.isa.tools.wascv Visualizes WebSphere application server components
WebSphere Cross Component Trace Logviewer com.ibm.isa.tools.xct Analyze and detect issues with the XCT logs

 

 


From Local Repository

Installing offering from a local repository is nearly identical to installing from IBM HTTP repository, except you would download the products you want to install from Fix Central. After the packages have been downloaded, you will unzip the packages to a location on your server, such as /tmp/TeamServer. Then, you can use /tmp/TeamServer in the install command.

~]# ./imcl install com.ibm.isa.teamserver_5.0.0.20131122_0624
  -repositories /tmp/TeamServer
  -installationDirectory /opt/IBM/ISA
  -sharedResourcesDirectory /opt/IBM/IMShared
  -acceptLicense
  -showProgress
  -prompt or -masterPasswordFile /var/ibm/InstallationManager/master_password.txt

 



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