FreeKB - Broadcom API Gateway Error in Assertion Processing 601
Broadcom API Gateway - Error in Assertion Processing 601

Error 601 typically means there is some problem routing a request to another system. If this is happening with multiple API Gateway services, this suggest a network issue.


Problem routing to

In the Gateway Audit Log, on the Associated Logs tab, check for event "problem routing to". When "problem routing to" is caught in the Associated Log, this means the request made it through all of the API Gateway policies, but there was a problem routing the request to the URL in the "problem routing to" dialog box. If the URL is external (outside your network), you will need to contact the vendor to determine why requests cannot route to their URL.

 


Read timed out

Read timed out means that the backend service is not responding in a timely manner. Check the backend service for errors in the logs.

 


Connection refused

If you see “Connection Refused”, there may be some issue with the URL being used to route the request to the backend application or service. For example, let’s say requests are being routed to http://example.com:12345/enterprise/sample.

  • Protocol: The protocol may need to be HTTP or HTTPS. 
  • Hostname: Using nslookup, ensure the host name can be resolved to an IP address. Also ensure that the application or service exists on the server that the host name resolves to.
  • Port: The port will need to be open on the target server - this usually means checking the web or application server the request is being routed to.
  • Context root: The context root, such as /enterprise/sample, does not always need to match the context root of the service. The developer should be able to provide you with the valid context root.

If there is an issue with the URL being used to route the requests to the backend application or service, events will not be written to the application server logs, such as SystemOut.log (WebSphere), catalina.log (Tomcat), or mule_ee.log (Mule), as the API Gateway is not able to establish a connection to the application server.



Add a Comment




We will never share your name or email with anyone. Enter your email if you would like to be notified when we respond to your comment.




Please enter 3e7e5 in the box below so that we can be sure you are a human.




Comments

Web design by yours truely - me, myself, and I   |   jeremy.canfield@freekb.net   |